Page 69 - DFB-Annual-Report-2024-Low-Res

CRITICAL INCIDENT STRESS MANAGEMENT

Dublin Fire Brigade continues to provide During 2024, Recruit Family Evenings were held for both
psychosocial support for its staff following recruit classes. Recruits and their loved ones gathered
traumatic events through its Critical Incident to learn about their new careers and the supports what
Stress Management (CISM) system. Education will be available to them.
around general mental health and wellbeing begins
on entry to Dublin Fire Brigade and is followed Our CISM Peer Support Team was formally alerted to
by further education specifically designed to 366 CISM interventions during 2024. Some (ninety) 90
prepare members of staff to deal with the effects of these were directly reported to the CISM Peer Support
of traumatic incidents and distressing calls. Team by the East Region Control Centre during that
Specialised training is provided progressively to period. In addition, CISM support was provided to Dublin
each Officer rank to ensure that immediate support City Council staff following traumatic incidents on two
is available when needed. It is of the utmost (2) occasions during 2024.
importance that we ensure that first line officers
are trained and equipped to provide this immediate CISM INTERVENTIONS 2024
support. Members of a voluntary Peer Support
Team offer their support can be contacted 24 hours
a day on well-advertised phone numbers. These
are trained to QQI Level 8.

All staff, managers and Peer Supporters are trained Total
by our own internationally qualified trainers. We are
lucky to have this facility and congratulate those 366
trainers whose individual hard work was rewarded
in achieving that advanced level of qualification.
This training has enabled Dublin Fire Brigade to
provide some CISM training to the wider Dublin City
Council family and associated agencies.

Casual Group Group One to One Phone
Contact Debrief Defusal Intervention Call
233
38 9 31 55

ANNUAL REPORT 2024 Tuarascáil Bhliantúil 2024 69