Page 77 - DFB-2023-Annual-Report-Low-Res
P. 77
10.3 ICT SYSTEMS
The role of the IT Section is to ensure the effective MAIN PROJECTS EXECUTED IN 2023:
deployment of ICT systems, services, and solutions
to support the delivery of the strategic business • Implementation of Change Requests to the
goals of DFB. The IT Section is responsible for the Rostering System to enhance functionality
strategic and tactical planning, operation and and provide multi leave swap functionality
deployment of all IT systems within DFB, playing
a lead role in ICT strategy development and has • Software patching and upgrade of existing
responsibility for the support and maintenance of systems
new and existing systems. DFB IT staff are the first
point of contact for IT issues in Dublin Fire Brigade • Roll out of Microsoft Intune to all laptops
and liaise with the Information Systems Department
where appropriate for the delivery and support of • Digitisation of business processes
corporate services, 2nd level support and contract
administration.
In addition, the IT section undertakes a Project
Management role in respect of major new systems
from procurement through to implementation.
ANNUAL REPORT 2023 Tuarascáil Bhliantúil 2023 77
